Custom Neon Signs

On most of our products we allow you to upload, position and design your product and see a preview before the order is placed. If you are ordering a product without the design studio option we have a digital proof option for an additional cost. Unfortunately due to the volume of orders processed and number of proof inquires we receive we can only provide a proof once your order is placed.

Please select an imprint color(s) carefully. For Example: Printing the color black onto a dark color product will result in a hard to see imprint. We highly recommend printing dark colors onto light products and light imprint colors on dark products. We do understand that you may have your own opinions on what looks good and what does not and therefore we will not judge your options nor will we be responsible for the choice of imprint colors selected.

Your order will be manufactured, printed and delivered based on the production time and shipping time that is selected during the checkout process. Please be advised all of our production dates and shipping dates are based on calendar business days between Monday and Friday. If you select 1 day for production and 5 days for shipping your order will arrive after 6 business days.

Standard production times depend on the manufacturer; however, rush production times can be adjusted by the customer. Depending on the urgency of the order, customers may choose between two options. Production and delivery times are guaranteed in the case of rush production, except in situations caused by natural disasters or other uncontrollable events. The manufacturer is responsible for expediting production, and if there is a delay, we take appropriate measures to accelerate shipping. Our company takes every possible step to ensure that both rush and normal orders are delivered on time or earlier.

During the order process you will be given the option to either upload your order artwork or design your own artwork through our online studio.

When using the online design studio a JPG, GIF, or PNG file will work. We recommend high resolution artwork for best print results. When uploading artwork without the design studio you can upload JPG, GIF, PNG but we highly recommend any vector file format like .ai or .cdr files. Photoshop PSD files are also acceptable.

We do not take responsibility for obtaining permission to reproduce logos, trademarks, and copyrights. By agreeing to print any artwork submitted, we will not be held liable for any copyright on infringement issues under any circumstance.

Our primary shipping partners are FedEx and for most free shipping options we partner with the USPS.

Placing a re-order is as simple as a couple of clicks. If you are looking to place a re-order, please login into the website using your username and password. Once logged into your customer portal you will navigate to the order history tab. Once on this page you can search through your previous orders and you will see a small icon that says place re-order.

We do not charge sales tax unless your order is being shipped within Texas. For Texas shipments, an 8.25% sales tax will be added to your total.

If you are tax-exempt, simply enter your tax exemption number at checkout, and the tax will be automatically waived.